Sandy Huang - Sales & Marketing Manager, China |
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1. What is your current role at Lonza? My current role is LSIP China Sales & Marketing Manager. I am responsible for the sales, marketing and new business development for our BU in domestic agrochemical, pharmaceutical and some high performance material industries. 2. Why do you like working at Lonza? How is the working environment? My current job is very challenging and meaningful, which provide me the opportunity to continuously improve and grow myself. Lonza provide a very fair environment for every employee. 3. What makes Lonza unique? Lonza is the company welcoming the enterprising employees and also inspire such kind of spirit in the whole company. 4. What did you do prior to joining Lonza? Since Sept 2007, I was studying in China Europe International Business School for one and half year. After acquiring my MBA degree, I joined in Lonza. |
Jeff Xuan - Customer Service Supervisor, Guangzhou, China |
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1. What is your current role at Lonza My name is Jeff Xuan, the customer service supervisor of LSIM China located in Guangzhou. 2. What change has Lonza made over the years which you think has made the most positive impact? My response is that, in the past years or so I saw many new professionals from different backgrounds joined the Sales and R&D department of LSIM China. These new members brought with them solid knowledge and experience from different work cultures which would help to strengthen our capability in sales, marketing, new product development and technical service. This makes me feel very confident that LSIM China will have a prosperous future. I’ve worked for Lonza for seven years and in the past LSIM China was just considered a raw material supplier. Now we have the ability to become a solution provider as well. It is exciting and also interesting to see our business extend to new areas although these areas are not too far from our current business. While our old business is facing a bottleneck, new business opportunities in new areas bring us a positive outlook for the future and of course this enhances our personal career goals as well. I feel there are many good opportunities for everyone in Lonza. In China there is a saying “crossing the river by feeling the stones”. I think this is what we are doing now. We have already had a clear direction but we still need to feel the stones to find the road to reach it. Finally, I wish to see a broad bridge over these stones in years to come. |
Lori Knotts - Technical Services Manager, Walkersville, USA |
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1. What is your current role at Lonza? I am a Technical Services Manager. Our department is responsible for working directly with customers to solve complex technical issues and questions with respect to the utilization of Lonza Bioscience (LBS) products. In addition, we develop technical literature, track product complaints, and facilitate sales representative and distributor product training. 2. Why do you like working at Lonza? I enjoy the fast-paced environment of a large company and the opportunity to interact with Marketing, Sales, QC, QA and R&D in an effort to constantly improve our product offerings and performance. 3. What are some perks about working at Lonza (specific regional benefits)? Advantages to working at Lonza in Walkersville, Maryland, include its small town location, diversity of career opportunities and excellent compensation benefits. 4. What makes Lonza unique? Lonza combines the atmosphere of a small, family business with powerful personnel and financial and technical resources to make it a truly distinctive biotech company. 5. Please tell me about an amazing experience you have had at Lonza. When I joined Lonza in 2006 I was afforded the “opportunity” (at least that’s what my boss called it) to staff numerous open positions within the Technical Services group. Recently we filled the final open position, and it has been a great experience to see the group grow and develop into a world-class Technical Service department. In fact, I will admit that I was very proud when a member of upper management recently told me that this was one of the most well-rounded, technically savvy Technical Service groups he had seen at Lonza in quite some time! 6. What is your motto? Doing a common thing uncommonly well brings success. |
Marc Müller - Product Manager, Basel, Switzerland |
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1. What is your current role at Lonza? Please describe your working tasks. Since 2004, I have been Product Manager in the business unit Lonza Life Science Ingredients – Performance Intermediates (LSIP). I am mainly responsible for the group marketing of HCN Derivatives. I coordinate the global product process, beginning at the development and ending at the delivering of our HCN Derivatives. We sell our products to pharmaceutical and industrial customers. My job contains budgeting, sales planning and staying in daily contact with our various customers. I spend 25-30 % of my working time on business travel. 2. What is your track record? I started my career as a laboratory technician, completed a degree in business, studied to become marketing planner, and then started working in Marketing & Sales. I worked for different companies but always stayed in the chemical business. I am fascinated by these products, and I like to sell them. I plan to continue working in Marketing & Sales for the next years. 3. What are some perks about working at Lonza (specific regional benefits)? Lonza is quite well-known and delivers on its positive objectives and values. I love the broad application possibilities of the product I sell. HCN Derivatives are used for pharmaceutical purposes such as antibiotics and by industrial customers to produce dyestuffs, for example. 4. What makes Lonza unique? I think we are, in our thinking and actions, more diversified and flexible than other companies. We can decide quicker and can arrange things on short notice, whereas others might take months. 5. Which was your most amazing experience? Our business and customer soultions by Lonza are every day so amazing for all our various customers and our customer service is offering an amazing support to all our valuable business partners. |
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